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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/05/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
RSI Financial Services is attempting to solicit my business to refinance my mortgage with deceptive and misleading letters. I have not contacted RSI Financial Services, nor have I shared my information with them, nor have I expressed any desire to them to refinance my mortgage,Business response
07/15/2023
Hello ****,
Thank you for reaching out with your concern. We have removed you from our mailing list so that you will not receive future advertisements from our company.
We receive mortgage information from public records which is available to everyone and mail advertisements for our services based on that information.
We honor all requests to be removed from our mailing list and will not contact you in the future.
If you have any additional concerns or would like to discuss further please do not hesitate to contact me directly at ************.
Sincerely,
*****************************
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Contact Information
31726 Rancho Viejo Rd # 209
San Juan Capistrano, CA 92675-2779
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.