Customer ReviewsforUS Shipmate LLC
21 Customer Reviews
- Date
- Highest Rating
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Review from Eddie P
1 star11/22/2024
If I could I would leave a negative stars , this company is just as fake as they come and when you call them out they will threaten your family I have all texts and messages to prove my claim They scammed a ************** COUPLE OUT OF 2500$ And there's a guy that goes by the name of **** which I really don't think is his name It started off innocently enough But here are directs that he and his associates have sent they go by the cash app $DreBabi30 , they will call from numbers like where they had used a app to find my families name and threatened to kill them police will be called just wanting to see if anyone might be able to help me find this group they also call from THEY EOULDNT LEY ME LEAVE A REVIEW WITH THEIR PHONE NUMBERS IN IT wish we could blitz dial all these numbers continuously These are very shady ppl and they just laugh when you talk to them I'm working on a way to try and find them just wanted them to know I did put it out they warned me not to Stay clear of this so called businessReview from Sharrice F
1 star11/21/2024
4 minutes ago ************ is horrible! First off, they do not provide transporting services. They outsource for drivers. So the schedule I requested was not honored. The price I was quoted ended up being doubled once they had my vehicle. My car was delivered a week late and during the transport, the driver called me to request money because he said his truck broke down. In the end, I was over charged and am due a refund but judging from these reviews, I doubt if I get it. ************ should NOT be in business. They are taking advantage of people. How would they feel if they shoe were on the other foot?Review from Shrian J
1 star11/05/2024
Do not send these people money. I reached out to them to have my rv shipped and they provided the lowest bid by about $300. I should have known immediately that this was a scam. They are a scam business who take a deposit and then do not provide a service. Has been avoiding my calls and will not return the money.Review from LaSonya &Willie F
5 stars09/16/2024
Our experience went well with US Shipment. We paid the delivery driver $600 thru a 3rd party company and $100 for a signed contract that was sent thru a link. We have no complaints. ********************* is very professional and helpful.Review from Sridhar P
1 star08/26/2024
company is fraud. they took $200 deposit and never got my car to ship and did not return deposit. they are not answering call. No response email either. ?Review from Alfonso E
1 star08/21/2024
People please beware do not and I repeat do not do business with this unprofessional company they need to be shut down and investigated they lie and are very disrespectful and dishonest there so called business is to hold customers cars hostage and squeeze more money out of them than what they quoted there customers and this is what I just personally experienced and it was a nightmare their communication is horrible. There's no way to track your vehicle when it's in so-called route I was supposed to have my vehicle delivered within 24 hours and I didn't get it until 4 days later I had to go to my local police station and see if I can get some help in locating the driver who had my vehicle because the driver would not respond to my calls or texts and after contacting the police and having one of the police officers use someone who speaks the driver's language and tell them what's exactly your estimate? Time of arrival? And if you don't bring the customer's vehicle charges will be filed and they finally gave me their location then when my vehicle finally arrived they tried charging me double of what I was quoted in the beginning. So I had to contact the police again and have them come because the guy was going to take my vehicle back if I didn't pay a brokerage fee. Just ridiculous people. Please stay far away from this company.Review from Steve B
1 star08/21/2024
Moved a Jeep from ****** to **********, *****. Signed a contract $560. After pick up they hit me up for an additional $200 and said it was something to do with a fee to the department of transportation. I sucked it up and paid. Just before delivery, the driver called and said his boss needed another $200 or he wouldn't drop the jeep. I told him to F off and I would report it stolen. He promptly reminded me my wife signed a bill of lading upon pick up. I paid... The worst is the Jeep was fine in ***** and the axle got bent somewhere in the horrible process. Really bad people where the broker blames the driver and the owner and the driver blames the broker, The owner stays in the background and rips you off. Unless you like getting screwed find another company. I signed contract means nothing to these guys.Review from Shahnoor M
5 stars07/28/2024
Affordable and Exceptional Auto Transport Service!From the initial quote to the delivery of my vehicle, ********************* was responsive, knowledgeable, and friendly. They worked with me to find the best transport option for my budget and needs.The transport itself was quick and efficient, with regular updates from the driver. My car arrived in perfect condition, and I was impressed with the care taken during the transport.I highly recommend ********************* of US shipmate to anyone looking for reliable and affordable auto transport services. You won't find a better combination of price and quality anywhere else. Thank you, for a fantastic experience!"Review from Steven K
5 stars07/24/2024
I found the company US SHIPMATE LLC while trying to locate a shipping company to transport a vehicle from *********, ******* to **************, **. US SHIPMATE LLC took on the challenge, through *********************. The quote was very reasonable. I accepted it. At first, we got off on the wrong foot and couldnt find a shipping company to accept the lower quoted price. We, both, were on the verge of canceling the order. At the eleventh hour, I receive a call from F1 AUTO TRANSPORT **** who was willing to pickup and deliver my 2017 **** Explorer Platinum from ********** Chevrolet Buick GMC in *********, ** and deliver it to my address in **************, ***, for a slight increase of payment from the quoted price.It was US SHIPMATE LLC, who made this happen. I would recommend US SHIPMATE LLC, to friends and family fans a broker company, to work with and transport the necessary vehicles. Thanks to ********************* of US SHIPMATE LLC and there contracted shipping company, through ******** of F1 AUTO TRANSPORT ***** for making this happen. Most appreciated and happy customer, ******Review from Glenn
5 stars07/24/2024
I recently used US SHIPMATE LLC to transport my vehicle, and I couldn't be more satisfied with their service. From the initial inquiry to the final delivery, everything was handled with the utmost professionalism and care.Communication: ********************* and the team were incredibly responsive and kept me updated throughout the entire process. They provided clear and concise information about the steps involved and were always available to answer any questions I had.Punctuality: The pickup and delivery were executed exactly as scheduled. The driver arrived on time, and my vehicle was delivered promptly without any delays.Care and Handling: My vehicle was handled with great care. The driver ensured that it was securely loaded and transported without a scratch. I was able to track the progress in real-time, which gave me peace of mind.Pricing: The quote provided was competitive and transparent. There were no hidden fees, and the cost was exactly as discussed. The flexibility in payment options was also a plus.Customer Service: The customer service at ********************** is exceptional. They genuinely care about their customers and go above and beyond to ensure satisfaction. Even when unexpected issues arose, they addressed them swiftly and effectively.Overall, I highly recommend US SHIPMATE LLC for anyone in need of reliable and professional vehicle shipping services. They made the entire experience stress-free and delivered my vehicle safely and on time. Thank you, *****, and the entire US SHIPMATE LLC team!
Customer Review Rating
Average of 21 Customer Reviews
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