ComplaintsforSiva International
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Complaint Details
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Initial Complaint
06/06/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I want to file a complaint against "Siva International" (www.shopsiva.com) (***********************************************). I am hopeful the BBB can resolve this issue expeditiously. This business is a fraud and I have been cheated. In mid May, placed an order (#*****) with this "business" through their website www.shopsiva.com. I receive an email confirmation of my purchase but no shipping/tracking information followed. I responded to the email confirmation and sent emails to several email addresses (listed below) associated with them, but all were rejected due to "address not found". *********************** ******************* ******************** ***************** ******************** I messaged them through ******** messenger and my messages were ignored. The number listed on their ******** page ************) lead me to a car rental company. I contacted that number but there was a language barrier with the ************** person and he eventually hung up on me. I contacted the number listed on your website ***********) but again, there was a language barrier with the Chinese person who claimed I got the wrong number so I hung up. I have already contacted my bank to dispute the charge and awaiting further instructions and information from them.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.