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          Trans World Assurance has 1 locations, listed below.

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            Business ProfileTrans World Assurance

            Life Insurance

            Contact Information

            885 S El Camino Real

            San Mateo, CA 94402-2310

            Visit Website
            (650) 348-2300

            Customer Reviews

            5/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 60

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers life insurance.

            Business Details

            Location of This Business
            885 S El Camino Real, San Mateo, CA 94402-2310
            BBB File Opened:
            1/1/1972
            Years in Business:
            60
            Business Started:
            12/19/1963
            Business Started Locally:
            12/19/1963
            Type of Entity:
            Corporation
            Number of Employees:
            3
            Business Management
            • Mr. Charles Royals, Principal
            • Ms. Vicki Webb, Manager
            Contact Information

            Principal

            • Mr. Charles Royals, Principal

            Customer Contact

            • Ms. Vicki Webb, Manager
            Additional Contact Information

            Fax Numbers

            • (650) 348-7318
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to buy life insurance

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/04/2022

            Complaint Type:
            Product Issues
            Status:
            Answered
            I was sold health insurance in ******* ***** by trans world assurance. Pushy door to door salesman. Decided to cancel within the first month and the door to door salesman was impossible to reach. Transworld assurance is also impossible to reach via phone or email dude to phones not being answered and/or time difference. Sale rep told me I would receive a full refund, called company and they told me I will be receiving no refund at all and the cancelation fee is $2000. This company targets military members/ veterans. I was promised a full refund of my money given to this company and at the end was told that I would get nothing. Very rude as well. Policy# **u0030747
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Trey R

            06/27/2023

            I have been with TWAC for 31 years now. I have never had to reach out for customer service so i cannot contribute to the level of customer service. I recall the salesman was a very honest and kind man that remember to this day. I withdrew a lot and used the money to purchase a secondary home five years ago. This was one of those set-it-and-forget options that I did when i was a young airman and it worked for me, the returns on the accumulation fund were conservative but solid. I'm still with TWAC and will be for the next 30 years.

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

            More Info on Local BBB

            BBB Reports On

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