29 Customer Reviews
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Review from Jennifer B
1 star11/13/2024
These people have been calling me and calling me and I just told him that they have a bad rating on the BBB and he said that they are rating was a plus I said well thats because you guys are not accredited with a BBB so thats why I said that you have a 1.43 out of five stars. I said so I think Im going to pass and he laughed and hung up the phone. The fact that he laughed alone was super unprofessional. Steer clear of this company.Review from Warren D
5 stars09/19/2024
To be perfectly honest with my rating of AmONE is that i initially inquire about a personal loan and received AmONE as the first to call within seconds of hitting the enter key of my keyboard. Surprisingly, the gentleman started telling me about debt consolidation which happens to be program i started with Americor back in May and I knew it would not hurt to listen to what is being offered. This is karma, as i was connected to ***************************************** and talked to ***** (who is the easiest person to talk to), provided me a better option of debt consolidation than Americor. After listening, and signing off the DocuSign documents, i received instructions by ***** on how to change program mid-stream and ending up with a cheaper monthly rate and easier consolidation of all outstanding loans. By the next day, i generated movement of stored funds from Americor back to me, and approved JR *********** as my current debt consolidation company.
AmONE Response
09/20/2024
Thanks so much for your review, ******! We're glad you took the time to listen to our offer. Remember, our unique process is designed to match consumers to their best financial option based on their situation. Therefore, when you come to AmONE, you know our offers are personalized, objective and remove any guesswork from your best financial decisions. We're happy everything went smoothly with our partners at *********************** and look forward to seeing you reach your monetary goals!Review from Christina M
1 star09/16/2024
I was contacted by the company as a part of one of their partners. When I began the conversation, I informed the agent ******* about what I was looking for. I informed him that there was no interest at all in a debt settlement program and that is exactly what he referred me. The agent did not listen to what was said. Sadly, I can only imagine how many clients that this happens to the end up in programs that they do not want this is poor practice.AmONE Response
09/19/2024
We're sorry you weren't happy with your experience with us, *********. Please keep in mind that our process is designed to match you to the option that is the best fit for your situation based on the information you provide. The partners we work with offer more than one financial product in some cases so it's likely that is what ******* was thinking when he referred you to them. We apologize for the confusion, however and wish you the best.Review from Deandre L
1 star09/10/2024
Im only 29 years old I thought getting along from now would be very easy and simple. I called them at 8:30 in the morning. They told me I got approved for a $5000 loan. I was hoping to get a car with that money but now Every time I call the guy at lunch or hes at home with his personal time. Nobody have not called me or got contact with me since they got my information. I need help.AmONE Response
09/13/2024
*******, we're so sorry for the confusion. As you know, we attempted to contact you over the phone to clarify the situation, however, you declined to speak with us. AmONE is a financial matching service. We do not approve or deny loans; our job is to match consumers to their best financial option. In your case, repairing your credit was your best option so we matched you with one of our credit repair partners and can see that you signed up for their service. Some such partners offer credit lines, so its possible that is what you are referring to. If that is the case, we recommend contacting them to discuss this. If we can be of any further assistance, please contact us. Thank you and again, we're sorry for any confusion.Review from Carol R
5 stars09/04/2024
AmOne was able to guide me in the right direction to feel less stress mentally by guiding me to a financial plan that could save me money while being affordable.AmONE Response
09/05/2024
Thanks so much for your review, *****! We're happy we were able to help get you on the path to financial freedom! Reach out if there is anything we can do to help!Review from Helia H
5 stars09/04/2024
AmOne connected me with ** ********* after asking questions about my financial situation. She was friendly, courteous and knowledgeable. Took her time answering my questions clearly.AmONE Response
09/09/2024
Thanks for the wonderful review, *****! We're so happy you found a program that worked for your financial situation. Reach out if we can help with anything in the future!Review from Stacy S
1 star08/20/2024
Be mindful they can access your call log and harass your friends and family. They called my best friend looking for me. And In no way would I ever put his number down for anything. Then when I called the guy was very rude about it, saying that they can't access that. I'm like then why did he have the same number pop up saying AMone on it, that has been calling me non stop? I have the screenshot for proof. The guy was like there's no way. I'm pretty sure this is illegal. I definitely feel like they invaded my privacy. Be more mindful if a person doesnt respond to your voicemails, and blocks your number that means they dont want to further business with you. We are all going through hard times and we dont want to have to be harassed as well.AmONE Response
08/22/2024
*****, we apologize for any confusion. I attempted to reach you over the phone to discuss the situation further but was unsuccessful. I listened to the conversation you had with our AmONE Specialist, *****, on Tuesday. He attempted to answer your questions the best he could. As he stated, we do not have access to consumer's phone logs and only call consumers who have submitted an application with us and provided express consent to be contacted. If you would like us to research the situation further, please call me back at the number provided on your voicemail. Your file with us was unsubscribed so we will no longer attempt to reach you regarding your initial request. Again, we apologize for any confusion.Review from Ziyziy L
1 star08/12/2024
I had a disappointing experience with AmOne's customer support. Initially, my interaction with the first agent was positive, but when I spoke with "***," communication became challenging. I asked to be transferred for clarity, but *** refused and insisted I could understand him, leading to an argument. Subsequent attempts to contact AmOne went unanswered, leaving me frustrated and unsupported. Overall, the lack of professionalism and assistance was very disappointing.AmONE Response
08/14/2024
*****, were sorry things didnt go well with the partner we referred to you to. Thank you for your positive feedback on your interaction with your AmONE Specialist, ******. We listened to the call you had with her on 8/12 and agree that it went very well. While we do our best to ensure our partners provide the same level of exceptional service, unfortunately sometimes opportunity areas arise that are out of our direct control. We provided your feedback to them, however, and are confident they will address the situation. Were sorry ****** was unable to return your call after your attempts to reach her. She will reach out today, so if you see a call from a 407 area code, its likely her.Review from Angela S
1 star07/15/2024
Spammed my phone and my email with malicious junk. DO NOT USE!!!AmONE Response
07/15/2024
******, we received your information from our partners at Upstart regarding your recent personal loan request. If this wasn't you, we apologize for the inconvenience. Your file has been unsubscribed.Review from Kelsey M
1 star07/13/2024
Has called me repeatedly after being told to stop numerous. I texted stop as well as telling them on the phone to stop. I finally had to block their number. Harassment is not how you're supposed to do business.AmONE Response
07/15/2024
We apologize, ******, we were just trying to reach you to discuss your personal loan request. Per your request, we have unsubscribed your file. If something changes, please feel free to contact us.
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