ComplaintsforJanus Sports & Entertainment
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Complaint Details
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Initial Complaint
06/13/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I was in contact with an actor where I was told can make a request to have a week to vacation meet with this actor by name of ********************, and when I wrote for the request they email me back with a price to have this vacation request and was then given the price for the meet. Then when I send payment they came back asking for another *********************************************************** the total cost of everything and asked for a refund they came back and said the first payment of **** was nonrefundable and which it was never disclosed when they send pricing or when I made the payment of **** dollars. When I asked them for a refund due to their lack of information and that they never stated it was nonrefundable they should returned the money and they are ignoring my emails.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.