ComplaintsforDMK Cosmetics
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Complaint Details
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Initial Complaint
12/01/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
My complaint is about DMK, ********************** and his business. Their skin care clinics are in many different countries. ************** started offering the treatments. As a younger girl, I struggled with acne and had some pit scars that I wanted to get rid of (no red hyperpigmentation scarring). DMK was recommended to me by **************. I did a lot of research about it ahead of time too. The treatment is 6 sessions and I had mine on 10/4, 10/11, 10/25, 11/1, 11/15, and the last one on 11/29. It states on the website for the treatment to help your skin best treatments should be weekly or biweekly. I had cystic acne after my treatment and I was told my skin was purging and getting rid of the junk. I spent around $2000 on the 6 facials and DMK products. My face is RUINED. I have red scars all over and am embarrassed at this point to even go out in public. I wanted to complete all 6 treatments because I knew if I didn't and contacted DMK about my skin being WAY WAY worse before, they would say I didn't complete the treatments. I contacted DMK with pictures to see if anyone could help me and no one would help. I posted a picture on their website about what it did to my face to see if anyone could help me, and they blocked me because it didn't show the results they want advertised. There is no way the pictures on their website, the results are even real. The company will not respond back about getting my money back. At this point, I am considered getting an attorney for how messed up their products have made my skin for product liability. I also have pictures before and after the treatments of how screwed up my face is. I wanted to file this report, didn't know if it would do anything but I desperately hope they get in trouble for ignoring someone whose skin is now messed up beyond belief. I would appreciate if anyone could help me. I am now going to have to pay to go to a dermatologist and probably have to do other stuff to try to fix my face. THANK YOU. If pictures are needed, they are on my phone and can be sent.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.