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            Business ProfileSoCal Garage Works, LLC

            Auto Parts

            Current Alerts For This Business

            Pattern of Complaint:
            In May of 2018 BBB contacted this company regarding a pattern of complaint allegations wherein consumers state that the company had not delivered products that had been ordered and paid for. BBB asked the company to provide BBB with steps they may take, if any, to eliminate the basic cause of the pattern of complaints. As of May 21, 2018 the company has not responded. 

            Contact Information

            Simi valley, CA 93065

            Visit Website
            (800) 674-8337

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            19 complaints closed in last 3 years

            13 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business a local based company that specializes in custom cars and accessories. We specialize in custom headlights, lowering springs, coil-overs, tires, wheels, suspension modifications, exhaust cat-back systems, and custom wide body kits. We also specialize in smaller accessories including tow hooks, fender washers, and quick release bumper kits. We also do professional installation and we back up our work with a warranty of up to 1 year or longer depending on the type of installation.

            Business Details

            Location of This Business
            Simi valley, CA 93065
            BBB File Opened:
            2/21/2018
            Years in Business:
            10
            Business Started:
            8/14/2014
            Business Started Locally:
            8/14/2014
            Business Incorporated:
            5/19/2016
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            10
            Business Management
            • Mr. Greg Bauchat, Owner
            Contact Information

            Customer Contact

            • Mr. Greg Bauchat, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            19 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/09/2024

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            Ordered a product in February- now in October have not seen the products that were ordered. Have had multiple emails and messages to the company and they keep stating product will ship “ in a couple weeks” or “shipping at the end of the week” yet no products arrive
            Read 18 More Complaints

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jaden F

            11/26/2024

            This Company is a scam. Doesn’t even deserve a 1 star. I ordered air ride suspension kit back in February. The owner has give absolutely no updates and is extremely rude and unprofessional. I have emailed them almost every day. He claims “He can’t give a refund because it’s past the allowed refund time” The tracking number that he gave me says “in productions” still a year later. Greg ignored my emails. As much money as I have spent at this company you think he would just give me a refund or an update. The communication is awful he doesn’t even know where any parts are at. This company is a big joke and should be shut down.
            Read 4 More Customer Reviews

            Local BBB

            BBB of the Tri-Counties

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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