ComplaintsforNice Featuring
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Complaint Details
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Initial Complaint
05/27/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I bought a periodic table of elements that was supposed to have the actual elements encased in plexiglass. What I got was a plexiglass periodic table with nothing more than pictures of the elements painted with in the plexiglass instead of the actual elements. Link for the item:https://www.nicefeaturing.com/products/periodic-table-of-elements I contacted their help desk:********************** Via email and showed them pictures of what I received in comparison to what I thought I paid for and they respondedThank you for your mail.Upon receipt of your picture, we immediately sent them to the warehouse for verification.After comparison, we sent you the correct item you ordered.We are sorry that you are not satisfied with it.So we have also passed on your feedback to the relevant departments.Please do feel free to contact us if you have any further problem.We will try our best to help you solve the problems.Your understanding will be greatly appreciated.Have a lovely day!These people are crooksthey did not send me the right item. The refuse to refund or replace the item with what I should have received. I can send you the pictures I have of the incorrect item they sent me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.