ComplaintsforPark Oaks Massage
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Complaint Details
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Initial Complaint
03/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
3/09/2023 IN EARLY AFTERNOON, I WALKED INTO THIS (CLEAN LOOKING) NEIGHBORHOOD MASSAGE BUSINESS; (WITHOUT APPOINTMENT). PAID $62.00 USING DEBIT CARD FOR A ONE HOUR MASSAGE. I AM ABLE TO FORWARD BANK STATEMENT AS PROOF, PERHAPS VIA EMAIL AS I DON'T HAVE A PRINTER. NO ONE SPOKE ENGLISH AT THIS BUSINESS SO COMMUNICATION OF ANY KIND WAS BASICALLY IMPOSSIBLE. I BELIEVE THEY SPOKE IN CHINESE??? THE MASSEUSE WAS A MIDDLE-AGED MAN; HE ALSO DIDN'T SPEAK ENGLISH. * (AFTER THE MASSAGE HE WROTE "TOM" ON THEIR BUSINESS CARD). A WOMAN WAS ALSO IN THE ROOM 90 PERCENT OF THE TIME, SPEAKING TO "TOM" IN FOREIGN LANGUAGE. NEAR END OF MASSAGE HE PRESSED DOWN ON RIGHT UPPER SIDE OF BACK. THIS FELT LIKE HE WAS USING HIS WHOLE BODY WEIGHT. THE MOTION WAS A VERY STRONG AND QUICK JERK WHICH CAUSED A VERY VERY LOUD "POP" SOUND. THAT "POP" CAUSED PAIN AND I SHRIEKED IN PAIN. THE WOMAN RAN BACK INTO ROOM. RATHER ABRUPTLY THE MASSAGE ENDED. I WAS OFF WORK THAT DAY AND THE NEXT, JUST RELAXING, WITHOUT SYMPTOMS, BUT ON THE 11TH I WORKED MY LIGHTLY PHYSICAL JOB FOR ONLY THE 3 HOUR SHIFT AND LEFT, (IN AGONY!!!!). I HAVE NEVER EXPERIENCED ANY TYPE OF PAIN AT THIS JOB WHATSOEVER. NOT EVER. IT WAS RIGHT SIDE BELOW BREAST IN RIB WHENEVER I WIPED DOWN TABLES, SWEPT, PICKED UP VERY LIGHT TRAYS, REACHING SLIGHTLY TO STOCK STRAWS, ETC. NO HEAVY LIFTING, JUST THESE BASIC THINGS. IT WAS SO BAD I DROVE TO URGENT CARE, HUNCHED OVER HOPING FOR AN EX RAY. THE TECH WAS GONE FOR THE DAY. PAIN WORSENING I DROVE TO ER. THEY TOOK CT OF RIB CAGE; SURE ENOUGH FRACTURED RIB, FOUND OUT LATER MORE LIKE 2 RIBS. I COULD BARELY WALK UPRIGHT ENTERING AND EXITING THE HOSPITAL. I WAS PRESCRIBED THE NARCOTIC PERCOCET FOR PAIN AND 800 MG IBUPROFEN I WAS ALSO PRESCRIBED A 3 WEEK MEDICAL LEAVE!!!! I HAVE HAD TO USE ALL SICK AND VACATION TIME AND HAVE FILED FOR DISABILITY WHICH COVERS ONLY VERY PARTIAL WAGES. PROCESSING OF CLAIMS AND RECEIVING ANY PAYMENT IS CURRENTLY TAKING ONE MONTH.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.