ComplaintsforThe UPS Store,
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Complaint Details
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Initial Complaint
03/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
After about a year of paying the price for a service that they facilitate down at that *** store... I found that on there store web page they have the same service posted at a fraction of what they've been charging me .. I called the store and asked to speak to a manager a gentleman returned the phone call and proceeded to make excuse after excuse on why he feels what he is doing is good business... The store has no prices posted for any of the services that they provide they basically just make numbers up off the top of their head as depending on how they feel.. the only place you'll find any posted prices is on their website but they don't do any of those prices and he proceeded to explain to me why that is... I told the gentleman that I was not a lawyer however I didn't think that practice was all the way legal or ethical .. the gentleman replied that he was a lawyer... I just really feel that this business that location really needs a refresher on doing better business because they just lost mine... Price in store for the service 3$ price online for same service 30c... The gentleman called it a convenience fee
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.