ComplaintsforHoobly
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/24/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Contacted this seller of Pomeranians and after several texts back and forth and parent pictures provided, I was asked to put $150.00 deposit on the puppy to hold him until ready on November 5th. Now the seller refuses to answer calls or texts requesting more information and an update.I have been scammed $150.00 and cannot find a complaint number on Hoobly's website or anywhere on the internet. This is the ad: Contact: minibabies22 Listing: ***** Pomeranian puppies. The ad has just been removed today after I stated I would file a complaint.I provided the money via Zelle to **** ****** at **********************Initial Complaint
10/16/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
This is a scam account that is claiming to sell sphynx kittens that are 1 week old. They are asking for a $200 deposit and the remaining the day of pick up. I fell for this scam a few weeks back but was able to get my money back from cash app after sending pictures and messages with proof of the scam. Cash app emailed me back stating that through their investigation they were able to confirm it was a scam and they refunded my money. I found this account today. They are using a different username but the same pictures and same information wanting people to send a $200 deposit to reserve a kitten. After sending the deposit they write a hand written contract and keep updating you for a few weeks after the payment. Im not asking for any money as cash app already refunded me but i just dont want anyone else to get scammed out of their hard to earned money. Thank youInitial Complaint
09/27/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
************************** hosts a puppy mill dog seller called chihuahuas1, "*****" selling sick animals from this site. I bought a puppy on 6-13-24 from this Hoobly seller, for $300. The seller advertises the puppies are up to date on their vaccinations and worming which is fraud. She said she was having stomach trouble from being fed "pork." I took the dog to my vet on Monday morning and was diagnosed with parvovirus and coccidia. The puppy was very sick and after a week of veterinary hospital care and approximately $7,000 in bills the puppy died. I notified this seller by text message of the parvo diagnosis and received no reply. She continues to knowingly sell infected dogs on Hoobly.com.This company is allowing the continued sale of animals infected with a deadly disease. I want this company shut down. I want reimbursement for the thousands I am out and my dead dog.Initial Complaint
09/23/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I was scammed out of $100 putting down a deposit on a puppy.Initial Complaint
08/05/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have been using hoobly classified ads for years for some reason don't know why the ** address on their account blocks me so I cannot place ads please have them fix the issue so I can place my ads and sell my pets this has been going on for over a month don't know what the issue is but I would like to get it fixedInitial Complaint
04/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Met with **** on 4/20/2024 to purchase a puppy. She was asking $275 for two yorkie poos. We met at the ***************** in ***************, **** at 2:30 pm per her request. One of the puppies was smaller and much more timid. I asked her if he was okay , that he had just eaten at noon and was playing in the yard prior to us meeting. She also said that she took them to the vet on Monday and everything checked out okay for their health. We got home and almost immediately noticed that something was wrong with the little brown puppy. I texted her immediately with concerns and that clearly the puppy was not just nervous but in fact very sick. The puppy would not eat or drink anything was extremely lethargic to the point that he was having trouble even standing. I messaged **** multiple times telling her what was going on. She offered to come pick him up and I said that would be best because you need to take him back to your vet asap. She agreed to pick him up Sunday (the next day) after multiple false statements that she was working on a time to come get him etc. I offered to go drop him off to her. Shortly after sending that message she blocked me. After I realized that she had blocked me I took the puppy to the humane society who then directed me to the emergency veterinary hospital. They treated him and then told me to take him to the vet first thing in the morning which I did. I had to call of work to do so. Its now been 2 days going on day 3 and the puppy is still not stable enough to leave their care. She told her name is ************ phone number is ************ Rvnsd437 is her username on hoobly. Not sure of the exact total yet but I am currently $1200 in vet bills as of today and the puppy is still at the animal hospital.Initial Complaint
10/18/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I found a kitten from this site and the seller after I send him 300 dollars, wanted all the money in front before he brings me the kitten. Another 650. I told him that I want to cancel the transaction because I didn't feel safe with his request. Try to contact Hoobly and the number they provided is from a clothing company.The sellers account is : ille. How can u take my money back ?Initial Complaint
08/28/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
My account has both of my buisness parters email information on my account. They are getting my emails from you guys. Please help. ********************* ************Initial Complaint
05/25/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I used this site back in 2019 and have since tried to delete the account but there is no option to do so. The site does not have any contact information either.Initial Complaint
04/25/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I opened an account with Hoobly.com in 2019. I have been trying to reach them to close this account as I keep getting emails saying that I have a message and should log on from the email, but when I check the account through the internet, there are no messages so I am getting phishing emails. I want to close this account but there is no link on their webpage, no 'setting' link or anything to close the account. There is also no way to contact this company to ask them to close this account. I really need help.I am worried that someone is trying to use my account with ********************** for fraud.Thank you,***************************
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Customer Complaints Summary
17 total complaints in the last 3 years.
8 complaints closed in the last 12 months.