ComplaintsforGPED INC
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Complaint Details
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Initial Complaint
06/12/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On July 30 2022, I placed an order for a 100ft Flexible Garden Hose w/10 Function Nozzles, Expandable Water Hose with 3 /4 Inch. Purchase price was $35.99. I received the item Aug 2, 2022. I used it maybe 3 or 4 times that season. I put it away for the winter and the very first time I used it this spring, May 2023, it already had a leak. A product should last more than 3 or 4 times of usage. I contacted the company on May 5th 2023 (I believe it was the 5th), was asked to provide photos of the leak, which I did. It was very obvious it was leaking, it was squirting water from the side of the hose just below where it connects to the sprayer. They refused to refund my money or even send me a replacement. A garden hose should last way more than 3 or 4 times of usage. I really hope you can help. I'm so disappointed in the quality of this garden hose. Thank you!
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Contact Information
1678 Kingspoint Dr
Walnut, CA 91789
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.