ComplaintsforInnerbloom IB Holdings
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Complaint Details
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Initial Complaint
08/13/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I had ordered a pen from this business about a sale they were heavily advertising. I went to their website and purchased a product on August 3rd under standard shipping. Which takes about 3-5 days to get to me after shipped. Its been over a week and the product still hasnt been shipped. *** contacted them over 4 times and theyve only gotten back to me once. Ive used over 3 methods of communication and theyre being extremely uncooperative. I still dont have a tracking number. Its been sitting for days as ready to ship. I then started to do research and saw that other people were going through the same thing. Again this company is being heavily advertised on social media apps. I saw others responses and theyre either getting ghosted or they get their product a week later. I believe Im getting ghosted. I paid $29.99 for their product. Their communication all together is unfit for a business. And on their website, their terms of service is auto generated and unfilled out. Leaving the trail to them basically unfindable.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.