ComplaintsforDominos
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Complaint Details
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Initial Complaint
01/09/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Yesterday I did submit an order on Dominos Pizza website from Dominos Pizza store#****.For records I do order Pizza for myself and my coworkers every Sunday from same store.We did notice Pizza is quality is getting poor&it's just getting less&less ingredients everytime.However,Today I went to pick up my Pizza order from that store the worker at the store was "same lady I see every Sunday.I opened Pizza boxes&I saw same thing, Pizza has almost no cheese on many parts of it&ingredients are only so little just in the middle of each pizza!Plus I saw a long hair inside 1 of the pizzas!I asked the worker politely,please look at this. She said why?I said,I order the most expensive"handmade PanPizza"you have in your menu and it suppose to have 2 layers of cheeses with ingredients all the way to Pizza boards as it's described at your website&Pizza boxes itself.Plus there is this long human hair on my Pizza! What's going on here please?The worker slammed her hand on counter in front of me&said,why you keep repeating&complaining about Pizza?You order pizza from us every Sunday to eat it, aren't you tired of pizza?!I was shocked from her reaction&I said, give me a second,I'll be back.I went to grab my phone from my car,came back,the lady said,what do you want now?I said what options are you giving me instead of this ridiculous situation?!She repeated,what do you want? "3 times"I opened Pizza box&took a picture of Pizza with human long hair on it&told her,if you come to my job I will call you ma'am&treat you normal instead of slamming hand on counter&yelling at you like what you are doing to me now!The worker got more mad&started yelling more at me accusing me for harassing her&to calling her"man"! I repeated to her 5 times that I was calling her "ma'am"not"man" she kept on yelling at me accusing me for harassing her gender&threatened me to call corporate office if I don't leave the store immediately!I left store with no words!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.