ComplaintsforLA Swimwear Production
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Complaint Details
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Initial Complaint
08/12/2024
- Complaint Type:
- Order Issues
- Status:
- BBB unable to locate business
Complaint: Breach of Contract and Failure to **************** Date of Contract: March 12, 2024 Contract Expiration: August 12, 2024 Amount Paid: $12,500 Services Promised:Management of production project from design to final samples for 5 swim styles Full images and videos of designs Fit samples One revision Final samples Issues *Multiple Project Managers: We have had 4 different project managers, leading to significant setbacks and delays.*Poor Communication: Communication with LA Swimwear Production has been consistently inadequate, leaving us uninformed and unable to track progress.*Broken Promises: We have received numerous empty promises and excuses, with no tangible results or samples delivered as outlined in the contract.*Disregard for Concerns: When we have attempted to escalate these issues, LA Swimwear Production has disregarded our concerns and requests for resolution.*Lack of Solutions: Our attempts to address these issues with LA Swimwear Production have been met with a lack of solutions or accountability.Additional Information We have recently discovered that we are not the only clients experiencing similar issues with LA Swimwear Production. This suggests a pattern of failing to meet contractual obligations and providing inadequate service.Resolution Sought We request the Better Business Bureau to investigate LA Swimwear Production for contract breach and failure to deliver services. We seek a resolution that addresses the lack of communication, broken promises, and failure to provide the services we paid for. We believe a full refund is warranted due to the significant delays, lack of progress, and overall failure to fulfill the terms of the contract.We are available to provide any additional information or documentation that may be required to support our complaint. We urge the Better Business Bureau to take action to hold LA Swimwear Production accountable for their actions and ensure that other clients are not similarly impacted.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Westchester, CA 90045
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.