ComplaintsforIlio Entertainment
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Complaint Details
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Initial Complaint
02/27/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I rec’d my paper statement on 2-19-23. I was charged $14.97 on 1-25-23 for mdse I can no longer use. I called on 2-20-23 to have the acct closed and get a refund. The CSR was hard to understand due to a strong accent. We had a difficult time communicating. She REFUSED to issue a refund. Something about “5 days”?? Also, stop auto renewal. Apparently, the acct is under an old address - **********@neb.rr.com
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.