ComplaintsforShawn O'Donnell Doors and Construction
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Complaint Details
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Initial Complaint
01/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 12/30/21, Owner ***** came to check garage door. Contractor license # ******. We had asked for invoices to be brought for the other two visits previously done by ***** several times via phone calls (speaking with Tania at dispatch). ***** didnt bring the invoices. When we asked for one he put on the invoice there was no surge protector. He has verbaly mentioned this could void our warranty. We have always had a surge protector on the wall in the outlet. The one we had was outdated and we purchased and intalled a new one on 12/23/21. ***** lied on the form. I asked him to correct it (realized it said this once he left) via phone call, and 4 emails to him and Tania at dispatch. They never reposnded.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.