ComplaintsforMarczell Klein Consulting
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Complaint Details
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Initial Complaint
08/14/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Scammers without integrity!!!Stay far away from this guy and his business.They sell a dream, and have high level ********** that use manipulative tactics and lie, just to get your money. They misrepresent and are all marketing and sales with no actual substance.They promise a refund, but do not deliver. Ive contacted them 10+ times via whats app, email, phone, instagram, and their web forms; they refuse to response any further about the refund they already promised over a recorded line.They are literally just in it to take your money, and fail to operate with ********************** going through this process for months with them, and they refuse to respond (no ethics) yet they have a 24/7 line that will call you if you want to buy something / are interested scamInitial Complaint
08/02/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On July 1st I ordered a course from Marczell for $37.00, then I found out it was for business owners to learn how to hypnotize and all I wanted was to BE hypnotized so I tried to contact them for a refund but there is nowhere to acquire the support contact information.Initial Complaint
06/11/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
On June 3 2022 I was contacted by *********** of Marcell Klein after having submitted an online form to receive some life and business coaching DO NOT DO ANY BUSINESS WITH THIS COMPANY. ONE OF THEIR COACHES CALLED ME ABOUT A WEEK AGO AND TRIED TO SELL ME A ******* PROGRAM OF LIFE COACHING AND HYPNOSIS, ALTHOUGH ONE ON THE CALL HE NEVER MENTIONED HYPNOSIS ONCE, IT WAS LIKE "PAY ME ****** TO LISTEN TO 2 PHONE CALLS A WEEK FOR A YEAR". I OF COURSE THOUGHT THAT WAS NUTTY, BUT I UNFORTUNATELY ENDED UP AGREEING TO A $500 CHARGE FOR THE SAME THING (I GUESS) AND THEN LATER THAT DAY REALIZED THAT I HAD GIVEN THEM A CARD THAT I DID NOT WANT TO USE FOR SUCH PURPOSES. PLUS I NEVER RECEIVED ANYTHING FROM THEM OTHER THAN A RECEIPT BY EMAIL FOR THE CHARGE: THERE WAS NO PRODUCT, SCHEDULING OF ALLEGED PHONE CALLS, OR ANYTHING ELSE THAT CONVINCED ME MY $500 WAS GOING FOR A LEGITIMATE PRODUCT. THAT WAS MY FIRST 'RED FLAG'.. I WAITED A FEW DAYS BUT GOT NO SUBSEQUENT EMAIL, AND THEN WROTE THEM FOR A REFUND SO AT LEAST I COULD MOVE THE $500 CHARGE TO ANOTHER CARD. I HAVE NOW WRITTEN AND SENT OVER 70 EMAILS IN THE LAST 3-5 DAYS AND HAVE NOT RECEIVED A SINGLE REPLY. NOR CAN I FIND A WORKING PHONE NUMBER ON ANY OF HIS BUSINESS WEBSITES. I HAVE NOW FILED A COMPLAINT WITH MY BANK. IF THEY CANT EVEN RESPOND IN A TIMELY FASHION TO A POTENTIAL CUSTOMERS NEEDS, THEY SHOULD NOT BE IN BUSINESS!Business response
06/21/2022
Consumer Response /* (2000, 6, 2022/06/21) */ It has been resolved thank you
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.