ComplaintsforGreen House Selections
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Complaint Details
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Initial Complaint
07/12/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
After I explained my issue to the person on the phone, he told me what I would need. I used my M.C. to pay for the two items. After they were installed, personnel from Champion Waterproofing tell me I bought the wrong item for what I needed. Returning the two Humidex for crawl space cost me $312.82. I finally received my refund from Green House Selections, after telling them I would contact ***************** They said not to report them, and they would refund my money. But taking their word on what I needed at first cost me return money. They tell me they are not responsible for postage. If I ordered on my own, then I would say, I made a mistake, and eat the return postage. The proper item was a Humidex for the basement. I purchased this item from *********** and had it installed by Champion Waterproofing for $200.00 I am out $312.82 on their mistake, not mine. In the background it sounded like a party was going on. They were all laughing, and hung up the phone on me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.