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Find a Location

Stevinson Toyota East has 1 locations, listed below.

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    Business ProfileforStevinson Toyota East

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    444 S Havana St, Aurora, CO 80012-2002
    BBB File Opened:
    2/14/1984
    Years in Business:
    48
    Business Started:
    10/8/1976
    Business Started Locally:
    10/8/1976
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Kent Stevinson, Company Contact
    • Stacey Barnett, General Manager
    Contact Information

    Customer Contact

    • Stacey Barnett, General Manager
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    11 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Diego P

    1 star

    08/03/2024

    BEWARE PREDATOR PRACTICES!I had the displeasure of experiencing the worst dealership experience to date. If you are clever enough to have your own financing ready, DO NOT waste your time here. Major red flags of malpractice:1. According to sales consultants and manager: colorado law states the dealership MUST run your credit even if you are paying cash/have your own finance. "You could bring a gold bar and by law we still need to run your credit". This is what's called predator loan acquisition as dealerships are upside down on their inventory.2. Firmly and specifically requested the two credit institutions willing to work with, which I was told was no problem. After HOURS, they only reached out to their preferred institutions who give the most kick back. They brought the paperwork with their absolute "best" rates from dealer selected institution. When confronted about the two original institutions requested, I found out they offered a lower rate and dealer quickly "adjusted" their best rate from their preferred predator institution to match the lower rate from my originally requested credit unions. Clear indication the dealership tacked on additional interest for the dealer to profit.3. After additional HOURS of waiting for them to get paperwork from originally requested lendor, went to the financing office only to find out they still had on the paperwork the dealer preferred predator institution.4. The most racist and ignorant customer service from any place. Although proof of US citizenship was provided, I was continuously asked for inappropriate and racist paperwork from a non us citizen.I suggest anyone looking at ********* Toyota East/West to run the other way. The dishonesty, predatory practices, and beyond poor customer service is unacceptable for anyone with minimum dignity.

    Local BBB

    BBB Great West + Pacific

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