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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/12/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I have a $50.05 charge on my debit card account from ********************** on October *****. I did not order, request or authorize anything from this company. I have never even heard of it. This is a fraudulent charge. This company has accessed my account with out my permission or knowledge.
Business response
10/23/2023
*************************Business response
10/23/2023
Hello- This money was never taken from my account. I do not sell anything at this amount and in addition a scammer is using my business name-- a spoof- of my business name to make these withdrawals. Skin Harmonix is not my business. I am so sorry this has happened - please cancel your card immediately. You are the 10th person this month that this has happened to and us both. I have called my bank but they say there is nothing I can do because the money never left my account in the first place. -- *************************/ Skin Harmonics
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.