ComplaintsforTodd Creek Nursery & Gardens, LLC
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Complaint Details
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Initial Complaint
10/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Rich is just on the border of an all-out scammer. We had ten trees planted from them. He was very communicative on the front end: sending photos of trees and pushing the sale. But after the sale, we had four trees die very quickly, and the "1-year warranty" is essentially a lie. They replaced one tree, but only after I offered to buy and plant another and after calling from another number so that they could not ignore it. After I demonstrated my watering schedule, based on their recommendations, and asked for the other dead trees to be replaced he ghosted and then blocked my number. Do not work with these people. They may be able to get trees in the ground for you, but they likely won't be the best trees, they will not be planted with professional standards, and they will not stand by their word with ongoing care or replacements.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.