Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/08/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
I want this company to stop the barrage of c*** they send me in the mail. This is spam, it's worse than spam because it requires action to dispose of. I do not want your catalog. I did not sign up to receive your catalogs. I have contacted you 4 times to ask you to please stop. They stop for a while, then the c*** starts showing up again.
Business response
06/12/2023
Thank you for reaching out. We have submitted your address to our mail house and requested that you be removed from our lists. Sometimes, it does take a while to get your address fully removed from the various lists, but please know that your request has been heard and we are working on it.Customer response
06/12/2023
Complaint: 20163562
I am rejecting this response because:It stops for a while, then you start sending it again. This is the 5th time I have gone through this. The c*** stops coming for 4 months, 6 months ***********, then it starts up again.
I can not stress strongly enough how your marketing materials are not welcome in my mail box.
Sincerely,
*************************
Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.