Customer ReviewsforVictory Service Dogs

I desperately need ******* trained to fetch medication at home and on airplanes after my out-of-state medical treatments which can be debilitating enough that I need the help. The Trainer never introduced himself and treated us as an inconvenience. ******* was overwhelmed by the dog smells in the room so I put ******* in his travel harness which immediately calmed him. I heard the trainer telling a man there no to ******* even though he hadn't done anything with us yet or asked me why we were there. When he did ask and I explained what I needed, he dismissed us quickly saying he has no idea how to train ******* to fetch medication by any means. The trainer said Victory only trains solely for PTSD and anxiety contrary to their advertising. The trainer said ******* needs behavior modification because ******* wouldn't greet him when he stuck his hand in *******'s face and that ******* would have problems with being in a room with a bunch of other dogs. ******* never had the chance to even get used to a stranger rapidly kneeling in front of him with his hand sticking out in his face. ******* also responds to my anxiety and when people are either unfriendly or abrupt which was this trainer. Another dog walked in and walked right past *******, who sat quietly and watched. ******* demonstrated comfort with the other dog being there which the trainer blew off and didn't acknowledge that ******* is fine with being in the room with other dogs. My anxiety and discomfort by this time was so high that I pretty much ran out of there with *******. I couldn't even tell the trainer that I actually have do suffer from anxiety and have for over a decade and was experiencing it at that time due to the trainer's attitude and behavior toward us. I didn't think he'd believe me at that point after the way he was treating us anyway. So much for helping a Veteran and disabled 1st Responder. ??