2 Customer Reviews
Review from Michele E
5 stars12/13/2023
Lasting Paws did have some issues last year, but the company brought in all new management and the new management really turned this location around. They have a very precise workflow that would make it impossible for someone to not get their pet returned to them. The team there has proven that they all care deeply about their job and the pets that they are caring for. It takes a lot of trust for veterinary hospitals and pet parents to trust "strangers" with their beloved pet at end of life handling, but I can say that this team has my full respect and trust. They even have a board in their lobby that displays all of their 5star reviews to share with team members and pet parents. There is a client care manager that has an office right up front as well, which makes it nice if her team does need her for any reason. Check their many 5-star reviews on ******* They do care and they are trustworthy.Review from Tawnia O
1 star10/23/2023
My beloved dog had to be put down in April of 2022. Unfortunately, Lasting Paws Pet Memorial Services received my dog. As it turns out, Lasting Paws had bags of rotting pet bodies stacked up supposably awaiting cremation. This was reported on two local news stations. It is a nightmare to imagine my loyal baby rotting in a pile of other beloved pets. This company is unethical, unprofessional, lacks compassion, disrespectful, and greedy. Now, I don't believe I have my baby's ashes or her REAL paw print. Lasting Paws Pet Memorial Services are ghouls! I have not received an apology, my money back, and they have suffered no consequences for their soulless actions. I DO NOT recommend their substandard services.
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