Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Browns Ammunition has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    ComplaintsforBrowns Ammunition

    Ammunition
    View Business profile
    View Business profile

    Need to file a complaint?

    BBB is here to help. We'll guide you through the process.

    File a Complaint

    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

    Filter by

    Showing all complaints

    Filter by

    Complaint Status
    Complaint Type
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      I need some help with what I believe is a scam, I fell for it. On 10/20/23 I ordered some ammunition from Browns Ammunition (in ********). The order # ****. Paid by PayPal ($200.75). Received confirmation of the purchase. I received tracking information and when I checked it showed a delivery date of 10/24/23. On 10/24/23, I received notification from the shipping company (Express Mail Shipping) that they made a mistake. The package required insurance. The insurance was $150.00. Was told this payment is fully refundable. I paid it thru PayPal (family and friends option as they instructed). As the days passed I received more emails asking for more refundable fees: $200.00 for city permits, $100.00 to get the permits stamped, and $100.00 for ************ and permission to deliver (was told this was the last fee). Like an idiot I trusted them that this was refundable. About the time I paid the last $100 I received another email saying they made an error and the fee for ************ and permission to deliver was $200.00 and needed to send another $100.00. I have refused to send any more fees. I have requested that Browns Ammo either ship the package and refund the $550.00 fees or cancel the order and refund my fees and purchase price. As of Monday (10/21) I was requested again to pay the $100.00. I refused and gave him the same options. Was contacted on Friday, 11/24 to pay the additional $100.00. Did not respond. I have the purchase receipt and all of the emails, text message and the PayPal transactions. Company contacts info: Browns Ammunition ************** ********************************** Express Mail Shipping ************** ihttps://expressmailshipping.com Can you help get this resolved? Thank you,***********************
    • Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      I ordered 6 boxes of Nosler Custom Ammunition 7mm STW 140 Grain AccuBond ******* bullets using paypal. A charge had never gone through on my paypal account. After having not received the order, I contacted them via text to ************. They had me venmo $162 to @******-Morphy-1 on 5-8-23. Then they wanted me to send them another $100. Then their supposed shipping company wanted $150.08 for city permit to insure safety of the package and they would refund $135. Shipping company phone number is **********. I did not pay this.Please note: there was not a valid address for this company other than ********, so the address I used in this form was to just get past that page so I could complete the form. The email address and URL are correct.

    Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.