ComplaintsforInnovAge
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Complaint Details
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Initial Complaint
01/12/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Poor service to my medical needs. They say that my ENT Appointment for today was canceled, and I canceled it. This is not true. I called and canceled the ***** at *************** on Thursday. I did not say anything about not seeing the doctor at ******** Innovage. Changing my meds, without informing me of any changes. I feel the communication and care is not being where it should be. Canceling my appts., not informing me of med changes. Not getting me to my ***** as needed. I did not cancel the ENT. I need my ear cleaned out. I do not accept the mistreatment, ignoring my complaints. Poor Service, inadequate communication, poor medical treatment. My new shoes are supposed to be at no cost, but I received a Bill from Hanger.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.