ComplaintsforColorfilm Co.
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Complaint Details
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Initial Complaint
10/25/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I had the same thing happen to me as others seen here and on Yelp. I hired colorfilm, paid in full to receive their discount, emails were non-commutative after that, however, a videographer did show up for my July wedding. Ive been checking my email daily to receive the highlight video, or anything at all from themnothing. Yesterday I dug deeper to see if theyve posted any other recent videos, only to find many reviews like yours, and a company that seems to have vanished. Please email me at ******************* It seems as though there are are enough of us here for a class action lawsuit. Or Id be interested to know your plan of actionInitial Complaint
09/07/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Colorfilm ** was presented to us as an opportunity to hire a videographer for our wedding day. They were very responsive via email; answering all questions and we paid in full up front. However, upon paying, the communication almost came to a complete halt and we were unable to speak to a real person and were instead receiving emails from someone named ******. Months passed with no communication before we received an email the week of our wedding assuring us that a videographer would be there to film our ceremony. However, no videographer showed up and the service was not provided to us.Initial Complaint
09/07/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I hired this company to take video and pictures at my wedding on July 16, 2022.I paid them $1,800 in March 2022. They contracted out two workers who came out and did the work they were hired to do for the wedding. We have not heard from Colorfilm since the wedding and have received nothing from them. The photographer and videographer I have been in contact with and they have not been paid either. I want my money back so I can pay these ladies for their work and I want to warn others that this company is a scam.Initial Complaint
09/07/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
So my Fianc and I booked a videographer through them. Told us if we paid up front we would get a discount. So we paid for their services. Come to find out they actually sublet out to other photographers and videographers. They never told us this. We saw where allot of these people they sublet out to were not being paid by colorfilm and having allot of issues. So we tried contacting them. They will not return an email or phone call. We have been trying to reach out to them for multiple weeks now. We no longer want to use them since they use more than one videographer and their style may be different than what they picture and also because we feel like we wont get there services we paid for.
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Customer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.