ComplaintsforWillco Tree Service
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Complaint Details
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Initial Complaint
05/13/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
This company and the company owner **** pulled up on our newly poured driveway and the front yard of the property without any permission to cut our next door neighbor tree. Destroyed the front yard,lawn and the driveway. We have the proofs of them being there. After calling them regarding the issue they said we have to use our insurance company to fix it. I called him on April 24th ********************************************************* on May 13th of 2024. We will be pushing it through the court unless he will be back to us with the name of his insurance company and the claim number that he said he filed a couple weeks ago. So far very rude and disgusting person to deal with. Hopefully no one else will ever experience that kind of quality of communication and responsibility from the company owner ****.We need him to either pay out of pocket for the new driveway and our front yard repairs or use his insurance company if he has one.Business response
06/17/2024
Do to the the timing of the insurance company to respond to the claim , we have had a bad review put on the BBB , this claim has been resolved
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.