ComplaintsforClairvoyant Alliance
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Complaint Details
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Initial Complaint
04/06/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
I paid for a product online, it was never shipped and it was never received. I bought it through the **** app, on the Clairvoyant Alliance website. I would like a refund. I tried contacting the business itself, and it never responded to my emails. Now their website is down.Business response
05/02/2022
This has been refunded.
Customer response
05/02/2022
Complaint: ********
I am rejecting this response because:I never received a refund from this company. As per the photo that I attached, you can see that there was no refund on the date that they claim to have refunded me. The photo attached is a picture of my **** bank statement with ********** Credit Union. I ended up calling my credit card company and refuted the charge, and they issued me a credit adjustment.
Regards,
**** ******Customer response
05/13/2022
Hi Clay,
Yes ********** Credit Union issued me a full (100%) refund to my **** credit card. Let me know if you need me to forward you the statement.
-****
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.