ComplaintsforKing's Clocks and Unique Gifts
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
We dropped our German cookoo clock off and have never seen it. Now the store is closed. I get covid happened and the owner's wife was ill, but we just want our clock back. Can't find a way to contact the store owner.German Kookoo Clock Black Forest *********************** is the name it is under.Business response
06/12/2023
The complaint is valaid. The mistake is on me. When we had to close the store I thought all clocks had been returned. To my dismay after finding out about this missing clock I went looking and found that this one got pack in with office stuff. I will make sure that it gets back to the poeple it belongs to ****. I'm so sorry that this happen. However for what it is worth my phone and email have never stopped working. I kept it going just in case something went wrong in the closing of the store.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.