ComplaintsforWholesale Shelf Corporations
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Initial Complaint
04/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This company is TERRIBLE! Buyer Beware! They don't live up to what they promise. I paid for a shelf corporation in ***** and was told there would not be aby further charges. It was supposed to include the corfporation. Filing foreign entity to my state. and tradelines. First of all it took months too get it. And when I finally got it. Then they want me to pay extra for filing the foreign entity. I would NOT recommend this Comapny. Also. They send emails all the time aksing if everything is good. Pretending as though they care. But if **** respond. They never reply back.Business response
04/26/2024
Dear *****,
At WholesaleShelfCorporations.com, transparency and honesty are foundational to our business ethos. We're committed to ensuring that our clients fully grasp the scope of our products and services.
We'd like to clarify a crucial aspect of our process: prior to the delivery of your corporate entity, it's imperative to sign our *** disclosures. These documents explicitly state that the Foreign Entity Registration fee is not included in the price of the pre-established corporate entity. Allow me to quote from the *** disclosures:
"FOREIGN ENTITY REGISTRATION IS RECOMMENDED IN MOST CASES BUT IS NOT INCLUDED IN THE ***** OF THE ****ESTABLISHED CORPORATE ENTITY: If the corporate entity being purchased is not from the same state that the customer resides in, it's advisable to register a foreign entity in the state of residence or any physical address, such as a home or office. While the use of virtual office providers like *** Store or Regus is not recommended, it can be utilized if no better options are available. Typically, the customer's home address serves as the best address for foreign entity registration. The cost varies significantly from state to state, ranging from as little as $50 in government fees to several hundred dollars. This cost is beyond our control. The foreign entity registration can be undertaken by the customer or, if preferred, by us for a fee of $250 plus government fees. The timeframe for completion varies depending on the state and workload in the respective government department. FOREIGN ENTITY REGISTRATION IS ALWAYS REQUIRED TO OPEN BANK ACCOUNTS AND OBTAIN FINANCING IN YOUR HOME STATE WHEN IT DIFFERS FROM THE INCORPORATION STATE OF THE CORPORATE ENTITY."
Additionally, with regards to potential delays in *****, our *** disclosures explicitly address this issue to ensure complete transparency. Allow me to quote:
"TEXAS CORPS ONLY: The Texas Secretary of State is currently experiencing significant delays due to businesses migrating from **********, resulting in extended processing times. By purchasing a *********** you acknowledge and accept these delays, which are beyond our control, and understand that no refunds will be issued under any circumstance."
For any further inquiries or assistance, please don't hesitate to contact me directly at my number. I'm here to assist you every step of the way.
Best regards,
*******************************
Support Team
WholesaleShelfCorporations.com
Direct Phone: **************
Email: ***********************************Initial Complaint
07/29/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
This company took advantage of my limited proficiency with the English language by explaining the product in one way on the telephone and providing a written contract that states something entirely different. This is a classic bait and switch tactic, and is fraud by intentional misrepresentation.The Wholesale Shelf Corporation promised verbally to provide an aged Corporation with an **************************************************************************** lines of credit. I specifically stated that I was looking for loans not credit cards. The company assured me they could assist.In reality all they do is use a personal guarantee of a good credit score customer to obtain a personally guaranteed business credit card. For doing so they charge 10% of the available credit. In reality they do not assist with any loans or financing other than credit cards which a good credit consumer can apply for themselves online in 5 minutes. When I questioned the $4,000 cost of the Shelf Corporation, I was told that the price was so high because of the paydex score and the financing that they would help me get. It was all just a lie meant to mislead me into paying $4,000 for something that I could have done for $500 elsewhere.Essentially I was tricked into signing a contract in the English language assuming that it matched the verbal promises when it did not. This is a bad business practice and future consumers must be protected from the Wholesale Shelf Corporation.The company information and contacts are as follows:Phone: ************** Wholesale Shelf Corporation ******************************************************************** *********************** *****************-523-9597 ************************* ************ ***** ************ Roly ************ ******************************* ************Business response
02/01/2024
Dear *********************,
Thank you for reaching out and sharing your concerns with us. I am truly sorry to hear about the confusion and disappointment you've experienced. It's crucial for us that our clients feel fully informed and satisfied with our services, and it seems we have fallen short in this instance.
I understand that there has been a significant misunderstanding regarding the services provided and the expectations set. It was never our intention to mislead or take advantage of your situation. Communication, especially in a multilingual context, can sometimes lead to unintended misinterpretations, and I apologize if our explanations were not as clear as they should have been.
To address your concerns:
1. Review of Your Case: We are going to conduct a thorough review of your case, including the telephonic conversations and the written contract.
2. Clarification and Adjustment: We will provide a clear explanation of the services outlined in the contract and see how we can adjust our services to better match your initial expectations.
3. Personal Assistance: A dedicated team member will work with you personally to navigate through this process and explore alternatives that align more closely with your needs for loans and financing. Also we can offer you an assistant manager who speak Spanish to guarantee you better service.
Our goal is to ensure that you receive value from our services and feel genuinely supported throughout the process. We take your feedback seriously and will use it to improve our communication and services.
We are committed to resolving this matter to your satisfaction and hope to restore your confidence in our company. Please contact us ***********************************
Best regards,
*****************************
Support team
Wholesale Shelf CorporationCustomer response
02/02/2024
Complaint: 20395479
I am rejecting this response because mediation was already attempted and unsuccessful. This nicely written response is nothing more than a smoke screen to cover for their failure to resolve the issue. When the issue has been satisfactorily resolved, I will gladly mark the response as acceptable. Until an acceptable solution is found these are just empty words on behalf of business.
Sincerely,
*********************Business response
03/19/2024
Dear *****,
We value transparency and honesty in our business practices and strive to ensure that all of our clients fully understand the products and services we offer.
We want to clarify that we sell shelf corporations with the 80 Paydex program to build, not already built. This process is undertaken after the corporation is fully set up under your name. This is stated in all contracts, and it's understood that the 80 Paydex program doesn't come with the 80 Paydex already built, since it's a shelf corporation.
Regarding the business credit cards, yes, we apply for corporate credit cards in the first funding round because those are the ones we can apply for ourselves, and we handle the process online without requiring the customer to do any extensive work. Besides this, no one here can predict your funding results. Various factors, such as your personal credit scores and credit history, the availability of lenders based on your geographical location, the current economic climate, and your ability to follow-through on credit applications and approval requirements, are all factors outside our control and for that reason we legally cannot and therefore do not in any way guarantee any particular result for customers, whether we assist you in the process of obtaining financing or not.
Please contact us directly to discuss possible solutions or any further concerns you may have. Your feedback is important to us as we strive to improve our services and customer experience.
Best regards,
*******************************
Support Team
WholesaleShelfCorporations.com
Direct Phone: **************
Email: ***********************************Initial Complaint
05/31/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unresolved
The Date of the transaction is October 3, 2022 Amount: $15,898.00 ************ is a bait and swtich. They promise and guarantee one thing and then once they secure your money, they say that nothing is refundable and take back all their gurantees, however I have text message proof that shows they promised me one thing and then after that, they did not delivery once I made the payment and then after that I never heard from them again once they knew they could not delivery the services they promised. I was made to believe that I had to purchase this shelf corporation in order to get funding without needing good credit. However, everything changed once I paid. I borrowed this money from my mom and they knew this and they still took advantage of me because I didn't know anything about business funding and they knew that. All I want is my money back or I will escalate this to the next step. I won't stop until I get my money back. I was promised to hear from the ***** and I never heard from ***** or anyone else again. All I am asking for is a refund immediately back to the method of payment they have on file and we can be done with this. The business that was sold to me that I can do nothing with is Magnum 9 Inc. If I don't get my money back, I will report this company and site to the *** and other government and official organizations to alert others to not spend their money here. I have all the proof and text messages and names of everyone I spoke to show Wholesale Shelf Corproations comment FRAUD! Bait and switch advertising is grounds for an action of common-law fraud, unjust enrichment, and sometimes breach of contract. A bait and switch is also a violation of the Consumer Fraud and Deceptive Business Practices Act.Business response
01/31/2024
I hope this message finds you well. We sincerely apologize for the inconvenience you've experienced, and we appreciate you bringing this matter to our attention. We understand your frustration and would like to address your concerns promptly.First and foremost, we value our customers, and your satisfaction is of utmost importance to us. We have thoroughly reviewed your case and acknowledge the issues you raised regarding the promises made, communication gaps.We are committed to resolving this matter to your satisfaction. To ensure a fair and swift resolution, we are initiating an internal investigation into the specifics of your case. We will also discuss the details further and work towards a resolution that meets your expectations. We invite you to conctact us by email *********************************** and look forward to resolving this matter amicably, we appreciate the chance to rebuild our relationship with you. Best regards, Wholesales Shelf corporationCustomer response
02/07/2024
Complaint: 20127832
I am rejecting this response because: The email address *********************************** is their general email address so I have no direct contact with anyone specifically nor was I given details on who will be doing the internal investigating and what the timeframe will be. So I want to keep this investigation open until it's actual resolved and I get my money back. That's the only acceptable resolution for me. Thank you.
Sincerely,
*************************Business response
03/20/2024
THIS CUSTOMER HAS ALREADY BEEN REFUNDED IN FULL.
Dear ******,
We value transparency and honesty in our business practices and strive to ensure that all of our clients fully understand the products and services we offer.
I want to emphasize that we have executed a full refund for you. Despite our standard no-refund policy, we have made this exception to ensure your satisfaction and uphold our commitment to excellent customer service.
Additionally, If by any chance you did not receive the funding, let me clarify that we do not promise nor guarantee any specific amount of funding. There are several factors that are beyond our control, and this is explicitly stated in the *** disclosures that you signed.
Furthermore, once you have paid and signed our *** disclosures, we deliver the corporate entity within 24 hours via email and certified mail. Afterward, you are required to fill out the setup interview so that we can initiate the process of transferring the corporation into your name. Once this step is completed, we begin applying for corporate funding.
I want to emphasize again that we have made a full refund of your purchase, as we do not want there to be any misunderstandings. Please contact us directly to discuss possible solutions or any further concerns you may have. Your feedback is important to us as we strive to improve our services and customer experience.
Best regards,
*******************************
Support Team
WholesaleShelfCorporations.com
Direct Phone: **************
Email: ***********************************
THIS CUSTOMER HAS ALREADY BEEN REFUNDED IN FULL.Customer response
05/20/2024
Hello,
Can I please get this reopened? I did not see that I received an email to respond to the business. It had been so long since I last replied to the complaint and I did get the info that the case was closed so I started seeking other measures to resolve this but I would like to respond to the business to indicate that no refund was ever povided as they mentioned in their last response. It was that I was refunded in full. This is not true. The original bank account and card used to make this payment is closed so I would need the refund to be issued to another account or sent to me via certified mail. I will provide the necessary info once they let me know which method they will use to submit the refund. The total refund amount is to be $15,898.00. This is what I was charged.
Business response
06/24/2024
Dear ******,
At WholesaleShelfCorporations.com, transparency and honesty are foundational to our business ethos. We're committed to ensuring that our clients fully understand the scope of our products and services.
We'd like to clarify a crucial aspect of our process: prior to the delivery of your corporate entity, it's imperative to sign our *** disclosures. These documents explicitly state that a good credit score is recommended.
Additionally, if by any chance you did not receive the funding, please understand that we do not promise or guarantee any specific amount of funding. There are several factors beyond our control, and this is explicitly stated in the *** disclosures you signed.
Furthermore, we want to help resolve any issues and ensure your satisfaction. Please contact us. It is important to understand that once the corporation is delivered, there are no refunds. After delivery, we cannot resell it since it is no longer 100% free of possible liabilities. Due to the intrinsic nature of the product, we cannot refund a shelf corporation after purchase. However, we are willing to work with you to find any other possible solution to make you happy.
Best regards,
*******************************
Support Team
WholesaleShelfCorporations.com
Direct Phone: **************
Email: **********************************Customer response
06/25/2024
Complaint: 20127832
I am rejecting this response because:Hello *****,
First of all, the previous response said that a refund was issued and I was simply trying to get that situated since I never received it. But now you are coming back and saying that no refund will be issued.
Secondly, I did contact you... directly with the number you provided in your signature and the first time I left a voicemail and I never got a call back. The second time, you picked up and said you would get back to me by end of day and I never heard back from you until now.
Third, I am not disputing your rules and regulations. I am requesting a refund because I was totally misled by your agent and I have plenty of proof of this. I am filing a lawsuit due to the bait and switch committed by one of your sales agents on behalf of your company. He clearly profiled me and realized that I was not well versed in the space at the time and lied to me to get my business. The disclosures and all those things I signed don't matter because they were signed based on false pretenses.
All the info and documents and proof I provided are attached to this complaint so you can run back through it and get caught up. However, as a brief recap, when I was seeking out funding for my business, your rep told me that my credit score DID NOT MATTER because I was buying an "aged" shelf corporation and he talked me into buying a really expensive one because the "older the age the higher the funding." I made sure to talk about my credit score specifically and more than once because from what I always understood, credit played a factor in any funding so BEFORE I purchased, I asked him many many times if my bad credit would play a part in this whole thing and he said NO many times. Then immediately once I paid and signed, he disappeared and I was transferred to another team... I am guessing a third party who has no idea how your company advertises their services... and they were like absolutely credit plays a factor and frankly we can't help you. IMMEDIATELY after this, I requested a refund for false advertising and disputed it with my bank. And of course your company used the signed paperwork against me and the bank reversed my dispute. But you know who will side with me with all the proof I have? A judge and a jury of my peers.
I spent my mom's savings because I trusted your sales rep and we've been trying to get back on our feet since. There is NO other satisfactory recourse besides a full refund and I will stop at nothing to get our money back.
I spoke to a lawyer who will take my case and says I will definitely a great chance to win due to my record keeping and all the proof showing I was given false information prior to the pruchase and even after. I think you think I am not serious about taking this to court but as God is my witness, I am beyond serious. This is not just a threat. This whole situation has destroyed my life and at one point, seriously messed up my relationship with my mother. So if we have to go to court, so be it. And you'll owe me more than the $15k you owe now because whatever fees I have to pay to file this suit and all the court fees will be billed to Wholesale and put in the court documents as part of my judgement.
So please respond and let me know if we are just going to go the court route or if I will get my refund and we can put this to bed.
Thank you.
****** Dumond
************Sincerely,
*************************Business response
09/09/2024
Dear Better Business Bureau,
We would like to provide additional context and clarify the sequence of events regarding the complaint from Ms. ***** ******.
Ms. ****** previously disputed the transaction with her credit card company, and at the time, the credit card company initially refunded the disputed amount to her. When we indicated that she had received a refund, it was in reference to this action by her credit card provider.
However, after a thorough review of the case, the credit card company ultimately decided in our favor, and we won the credit card dispute, meaning the refunded amount was reversed and retained by our company. This decision further validates our position that the terms of the purchase were clearly communicated and agreed upon by Ms. ******* including the non-refundable nature of the sale and the *** Disclosures she signed.
At this stage, we are currently in active negotiations with Ms. ****** in an effort to resolve the matter amicably. We have already offered a goodwill refund despite the non-refundable terms of the sale, and we are hopeful that this negotiation will lead to a resolution.
Should these negotiations not succeed, we are prepared to explore BBB arbitration if necessary. We remain committed to finding a fair and professional outcome for all parties involved.
Thank you for your continued attention to this matter.
Sincerely,
Support Team
Wholesale Shelf Corporations LLCCustomer response
09/11/2024
Complaint: 20127832
I am rejecting this response because: the last correspondance in these negotiations was from my lawyer so we are still waiting on a response and will move forward with arbitration if necessary.
Sincerely,
****** ******Initial Complaint
10/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Long story short I have purchased a shelf corporation from Wholesale Shelf Corporation and I have not received the funding services from this company. Its been over a year since I have purchased the shelf corporation and I have reached out to the company several times and they are giving me the run around. It has been a year since I purchased and I have not gotten any funding services.Business response
02/01/2024
Dear, *************************
I am truly sorry to hear about the delay and difficulties you have faced in receiving the funding services from our shelf corporation. It's clear that this has been a frustrating and prolonged experience, and for that, I apologize.
To address and resolve this matter:
1. Immediate Review of Your Account: I will personally review your account to understand where the process has stalled and identify any issues that need to be rectified.
2. Direct Communication Line: To ensure you are kept in the loop, I will be your ************ of contact moving forward. You can reach me at *********************************** for any queries or updates.
3. Expedited ******* Services: We will prioritize the processing of your funding services. I will work with our team to expedite any pending steps and aim to provide you with a clear timeline for completion.
4. Compensation Consideration: Given the significant delay, I will also review the terms of your agreement with us to discuss potential compensatory measures we can offer.
Your satisfaction and the fulfillment of our commitments are of utmost importance to us. I assure you that we are committed to resolving this issue promptly and effectively.
I will be in touch shortly with an update and a plan of action. Thank you for your patience and for bringing this to our attention, and I hope to resolve this to your satisfaction very soon.
Best regards,
*****************************
Support team
Wholesale Shelf CorporationCustomer response
02/01/2024
Complaint: 18305032
I am rejecting this response because its been a year since I purchased this product from this company. Its only fair to give me a full refund.
Sincerely,
*************************Business response
03/22/2024
Dear ******,
We value transparency and honesty in our business practices and strive to ensure that all of our clients fully understand the products and services we offer.
Our process is quite simple. Once you have paid and signed our FTC disclosures, we will deliver the corporate entity within 24 hours via email and certified mail. Afterward, you are required to fill out the setup interview so that we can initiate the process of transferring the corporation into your name. Once this step is completed, we will begin applying for corporate funding.
If by any chance you were never in the funding process, there must have been a communication problem between you and our team. So please, in order for you to get proper communication with our team, contact me directly at my number, and I will transfer you to the funding department.
Best regards,
*******************************
Support Team
WholesaleShelfCorporations.com
Direct Phone: **************
Email: ***********************************Customer response
03/22/2024
Complaint: 18305032
I am rejecting this response because:
Sincerely,
*************************Initial Complaint
05/26/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
This company didn't deliver on any of their promises... The entire process is misleading... There are numerous hidden fees... My bank did a thorough investigation, after I reported them, and issued a credit. Report them to your credit card company... You have 90 days before your money is gone for good... If you have done business with them across state lines, it falls into federal jurisdiction... Keep good records, and despite the fine print, know your consumer rights... Red flags on their merchant account are what hurts companies like this the most. They are a predatory organization, and if enough complaints go through, their merchant will shut them down. Contact the department of agriculture for more information... I will be issuing a follow up if I experience any further negativity as a result of attempting to conduct business with this company... They are due 7.5 on the back end of any lines of credit or loans they provide, despite which they have opted to Ghost me... I followed every direction in the designated time frame... Logic dictates if they truly had me on the path to funding, they have essentially thrown that commission away... Nobody does that.Business response
02/01/2024
Dear *****************************,
I am deeply sorry to hear about your negative experience with our company. It's clear from your message that we have not met your expectations, and for that, I sincerely apologize. Our aim is to provide transparent and valuable services, and it seems we have failed to do so in your case.
To address your concerns:
1. Transparency and Fees: I am concerned about your mention of hidden fees. We strive for transparency in all our dealings, and I will personally review your case to ensure all charges were communicated clearly and fairly.
2. Investigation of Your Experience: Your feedback regarding the misleading process is alarming to us. I will conduct a thorough investigation into your interactions with our company to understand where we went wrong and how we can improve.
3. Direct Communication: I want to ensure that you are heard and your issues are addressed. Please contact me directly at *********************************** so we can discuss this matter in detail.
4. Restitution and Resolution: If we find that our service has not been up to the promised standard, we will look into appropriate restitution for the inconvenience caused to you.
We take your feedback seriously, and it will be used to make necessary improvements in our service and communication. Our goal is to rectify the situation and restore your trust in our company.
Thank you for bringing these issues to our attention, and I hope we can find a satisfactory resolution.
Sincerely,
*****************************
Support team
Wholesale Shelf CorporationCustomer response
02/05/2024
Complaint: 17260940
I am rejecting this response because: I was asked to write the company directly, and attempt to work it out. I wrote them, and told them they could resolve it with a refund, and was not contacted back. I would estimate my dealings with this fraudulent company has cost me around $4,000. That factors in the cost of the corporation, and the additional fees that I was conned out of as a means to obtain startup funding for a business. I am being generous in that estimate, as this was multi tiered and extremely high pressure. Some of which I'm still being charged for.
Sincerely,
*****************************Customer response
02/12/2024
I purchased a corporation which was pre-qualified for start up capital. I subsequently followed all instructions, and was passed through various departments to make purchases which would ensure I would obtain the start up money I needed for my business. After jumping through hoops, and bleeding expenses through entities connected to the original company, I had nothing to show for it. It was a complete bait and switch situation. They dangled the carrot that there was just one more thing to do, and I would obtain funding. They asked and accessed very private information. My contact through the company kept changing every time I would get upset. Meanwhile I can count at least 4 or 5 entities that made money off of what was painted as a simple means to achieve start up funding for my business. It was supposed to be a ***** day process, and I never received a dimes worth of funding. I paid over $2000 for the corporation, and subsequently kept paying their affiliates for months after. I did everything that was asked of me. I explained from the get go that I was spending in good faith as a means to an end which still hasn't come. That I was essentially broke, and now still living in a hotel because I gave them whatever savings I had to try and get out of this situation. It was predatory...They knew they were taking from someone in financial peril, and all I asked for was a refund.Business response
03/19/2024
Dear ******,
We value transparency and honesty in our business practices and strive to ensure that all of our clients fully understand the products and services we offer.
Our process is quite simple. Once you have paid and signed our *** disclosures, we deliver the corporate entity within 24 hours via email and certified mail. Afterward, you are required to fill out the setup interview so that we can initiate the process of transferring the corporation into your name. Once this step is completed, we begin applying for corporate funding.
If by chance you did not receive the funding, let me clarify that we do not promise any specific amount of funding. There are several factors that are beyond our control, and this is explicitly stated in the *** disclosures that you sign.
Regarding the "hidden fees," there are none. All fees that you must pay to the state or in the process of the 80 Paydex program are explicitly outlined in our *** disclosures, which you must sign before commencing the process.
Please contact us directly to discuss possible solutions or any further concerns you may have. Your feedback is important to us as we strive to improve our services and customer experience.
Best regards,
*******************************
Support Team
WholesaleShelfCorporations.com
Direct Phone: **************
Email: ***********************************Customer response
03/19/2024
Complaint: 17260940
I am rejecting this response because:This is a flat out lie predicated on what are being portrait as technicalities in an agreement which wasn't was filled with false promises to close a deal. If you are a potential consumer reading this, ask yourself why I would go to this much trouble to maintain a stance against a company for years now. It's not because I expect them to admit to fraudulent business practices, which would open them to investigations regarding every transaction in their portfolio. The evidence I provided was strong enough to warrant attention from the ******* District Attorney, and that investigation is ongoing. This is to prevent others from making the same mistake I did. You can believe the boiler plate lawyer response, or the ordinary individual pleading with you to save your money, and look elsewhere for your needs. Ask yourself, if I was being dishonest, why would they have responded by asking me to handle it directly with them, off the proverbial record. I was caught in a desperate situation post COVID, and bought the snake oil they were selling in order to give my family a fresh start. I will not stop responding, and let this disappear. I am going to follow up with the state, and look into escalating this on all fronts, and will do so every time an attempt to disillusion the public is made via the BBB from this point forward.
Sincerely,
*****************************
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Contact Information
8400 E Prentice Ave Ste 1500-107
Greenwood Village, CO 80111-2912
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
6 total complaints in the last 3 years.
6 complaints closed in the last 12 months.