ComplaintsforCutting Edge Services
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Complaint Details
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Initial Complaint
07/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We hired this company to do some foundation work at my parents house due to an insurance claim for flooding. We gave them ********* to start the work in September of 2022. The owner has given us nothing but excuses as to why he has not started the work. I have talked to him many times with promises of doing the work and him telling me that the money is safe in an escrow account. When we told him we wanted the money back to hire another company he told me he didn't have the money and he was working on selling some items to get the money back. I have tried multiple times to contact him without any word back.Initial Complaint
05/12/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
We hired Cutting Edge Services, *************************** of ***** to build a 90'x100' concrete foundation for a red iron building, located in *****. We paid him $27,000.00 in November 2022 to get scheduled. Many excuses after that for not starting project were given until April 2022. We gave him another $13,800 only when he showed he was going to start. He dug out the foundation and did not return to finish the Job. He stated he was waiting for his Father to finish a job so he would start the forms. More excuses for not finishing the project, Stating his Dad was "Cleaning up" a current job, oh he has the forms off the old job and loaded onto his truck. He states at one point he paid his crew, I don't believe he has a crew. I don't believe any material was ordered and certainly none has been delivered. I continue to ask through text "When will you start" and continue to get excuse after excuse. He continues to lie about when he will start the project or if he is going to complete the job. I am embarrassed to say I handed him $40K for work total. He is trying to say if we Cancel him there will be cancellation fees and fees for his time looking for workers, contacting people. There are NO Cancellation penalties on our contract. He is refusing to give our money back, this almost mirrors the other complaint filed with the BBB. We have all the text messages to prove this. I have given *************************** of *****, ********, every opportunity to finish the project or return my money. All I get are excuses. I thought I was helping a young man get started in his own business.Initial Complaint
08/05/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
We hired Cutting Edge Services to build a garage addition. We paid him $23850.00 for material. Some of the material was ordered and some was not. ****** has been lying to us about material, timeline, and registering with the city to work in Lakewood. We cancelled our contract with him on 7-11-2022. There are no cancellation fees for cancelling. It's not on his contract and his supplier said there would not be any fees. He is refusing to give our money back and now will not answer our calls or text messages. We have all the text messages to prove this.
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This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.