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Additional Information

Not BBB accredited

Additional Information for Berger Coins and Collectibles LLC

View full profile
Location of This Business
601 E Eisenhower Blvd, Loveland, CO 80537-3919
BBB File Opened:
11/13/2017
Years in Business:
8
Business Started:
9/28/2016
Business Incorporated:
9/28/2016
Type of Entity:
Limited Liability Company (LLC)
Alternate Business Name
  • Berger Coins & Collectibles, LLC
  • Berger Coins and Collectibles
Business Management
  • Mr. Erik Matthews, Owner
Contact Information

Principal

  • Mr. Erik Matthews, Owner

Customer Contact

  • Mr. Erik Matthews, Owner
Additional Contact Information

Email Addresses

Serving Area

Weld County, Larimer County

  • Larimer County, CO
  • Weld County, CO
Business Categories
Collectibles

Pattern of Complaint

BBB files indicate that this business has a pattern of complaints.

Consumers primarily allege winning items sold by Berger Coins & Collectibles at auction, being charged for the merchandise, and then never receiving further communication regarding the orders or the purchased items.

BBB contacted the business by email and postal mail on December 19, 2023 and January 11, 2024 requesting a written response that outlines a plan to address the pattern of complaints.

The business did not respond to BBB’s requests.

Alert

BBB received multiple complaints against this business in a short timespan. This influx of complaints prompted an internal investigation of the business’s practices. Based on BBB’s review, it appears this business is a coin and collectibles buyer and seller. BBB sent correspondence to the business by email and postal mail on December 19, 2023 and January 11, 2024. Our letters requested the following:

  • Names and contact information for the owners and officers of the business.
  • Copies of company advertising, including marketing/promotional materials and/or solicitation pieces.
  • Samples of customer contracts, agreements or documents requiring customer signatures.
  • Fee schedules including how and when a customer is charged.

The business did not respond to BBB’s inquiry.

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