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            Business ProfilePearl Izumi

            Wholesalers and Distributors

            Contact Information

            1886 Prairie Way

            Superior, CO 80027-9600

            Visit Website
            (800) 328-8488

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            1886 Prairie Way, Superior, CO 80027-9600
            BBB File Opened:
            5/27/1999
            Years in Business:
            25
            Business Started:
            5/27/1999
            Business Started Locally:
            5/27/1999
            Business Management
            • Ms. Beth Cooley
            • Ms. Lilly Flores, HR Director
            • Mr. Cody Riley, Marketing Director
            Contact Information

            Principal

            • Mr. Cody Riley, Marketing Director

            Customer Contact

            • Mr. Cody Riley, Marketing Director
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/02/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            On July 16th ordered two items, one item shipped one did not (Men's Attack Air Jersey - FUEGO DEPTH / XL), after 3 emails with 2 going unanswered I finally heard back on July 25th that the item was out of stock and I would be refunded, they did not give a time frame for this refund nor have I had official notice from the store the item has been refunded. The online store portal still reads that the order is partially fulfilled. Reached out again on August 1st no communication back. I feel there is a chance that I will never see the refund.
            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Barry W

            09/28/2023

            Pearl Izumi has evolved into a mere shell of who they were a couple of decades ******, clothing is poorly made, but WORSE by far is the complete disappearance of any form of customer service. Emails and phone calls will always go unanswered.they clearly dont care about you as a customer. This ship is sinking, no doubt. Best to avoid at all costs.

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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