ComplaintsforSenior Health Quotes
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/04/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I do not have space here to list calls for the last 2 years. Today I received a letter with Senior Health Care as the only identification on the letter, and a phone number, **************. I asked for a supervisor and was informed there were no supervisors a that location. Izkhiya, name I was given, told me the call was being recorded, and I asked if any one higher up in the company could be asked to listen to the tape. His answer was no, all calls were erased after ending. Said he was a licensed insurance agent, but not where he was licensed. I have blocked calls, and asked to be removed from their list. Nothing seems to work. I hope the BBB can help.Initial Complaint
01/05/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Calling 5+ times per day. Relentless.....Harrassment....Initial Complaint
12/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This company has called me 10 times a day for 2 weeks about insurance.. I have told them repeatedly to stop calling me and to take me off their calling list.Initial Complaint
12/03/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Receive a call anywhere from 3-5 times a day. I hang up since its s automated and they will call right back on a different number. This has been going on for months now and I have been on the registry since **** for NO CALLS.. how do I make it stop!?!Initial Complaint
12/01/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I keep getting calls from senior advisors. These are nonstop robo calls. 10 times a day. Can't get a regular person on the line. They will not stop. Beyond annoying.Initial Complaint
11/30/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
AI (recorded voices) representing this company are calling 6 or more times per day. The calls all come from different phone numbers. If I ask what company they represent or ask to be put on the Do not call list the call hangs up. Today I received a letter from this company with no business address on the letter or envelope. I also googled them. If you try to go to their website it shows a robot and askes for you to verify you are human and does not display any other information, but a pop up will ask for you to allow it to know your location. I didn't respond to either. This company is very shady and must be a big scam just seeking personal info. These practices are not in line with licensed insurance agents.Initial Complaint
11/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I keep getting a few calls a day for the last 6 montgs at least, from what they call on the phone and say on the internet is called SeniorHealthCareAdvisors.xyz. 'xyz' I wrote because I don't know and they didn't tell me if it was a .com or other extension on the end of the internet name. Sometimes, Their number comes up as a scam. Sometimes, it looks like a local phone number to my area code and phone number. So, when local, came up as verified phone number today, i answered. I called it back and a machine voice said I was calling senior healthcare advisors (don't remember if said Healthcare in the name or not.) They wanted to know my ******** number and if I lived in ** which I do. They say they want to help me with finding and setting up a ******** advantage plan. I am on ********. They asked if I get ******** which I don't and said I didn't. They asked my birthdate before and I think I've given that out. I'm sorry I did tell them that in the past on the phone. One day, I had an Indian accent man call but my mother answered and they said something about ********, so my mother passed me the phone. Te man asked if I had a red and blue ******** card and asked fir the number after saying something about ******** plans and replacing with new ******** card. Wanted ******** number but I did not give it and hung up.Initial Complaint
11/21/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
This company needs to stop spam calling me with different numbers after telling them multiple times to stop contacting since I already have insurance of my ownInitial Complaint
07/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
A company called "Senior Insurance Advisor" calls me 3-4 times a day. It's automated so I hang up and block the number only to have them call back from a different number that same day.Initial Complaint
06/05/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
This company is continuing to call and harass me they are calling all hours of the day and night. *** asked them repeatedly to remove me from the calling list. Im not even the person the person they are asking for the person theyre asking for is *************************! This started on Friday at 3 oclock in the morning they have called and texted me at least 30 times a day! This is no longer a nuisance call its harassment and when I talk to someone I ask them to please remove me from their calling list and they hang up on me. Im getting fed up with it and if it doesnt stop I want criminal charges filed against them!
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Customer Complaints Summary
37 total complaints in the last 3 years.
8 complaints closed in the last 12 months.