2 Customer Reviews
Review from Karina B
5 stars05/18/2023
Great service- ***** was on time, went above and beyond, and was honest and reasonable. After having another company quote us four times as much for cleaning our main sewer line, we're sure glad we used Afford-A-Rooter! Thanks again for the wonderful and personable service.Review from Kay U
1 star04/10/2022
On Saturday, 3/19/2022 , I called Afford-A-Rooter to install a refrigerator shut-off valve so that my new refrigerator could be installed. I had also mistakenly shut off the hot water valve in my basement that started to leak. ***** came within the time frame he told me and fixed the leaking valve in my basement, completely replacing it with a new one.He also installed a refrigerator shut-off valve for me. He only had a plastic valve with him. It may have been better to wait and get the right valve because the plastic one started leaking overnight. I didnt find out until the next day. By then, my hardwood floor was completely ruined with the water dripping from the leaking valve.On Monday, I called and texted ***** multiple times without getting a hold of him until I called the main office. I told him about the leak and sent the pictures I took of my kitchen floor. He came by after a few hours and replaced the leaking valve with a proper valve.Im grateful for his help, but half of my kitchen floor is now ruined and unrepairable. Im disappointed that the valve installation wasnt done correctly the first time as advertised, especially after paying $300 for the service.
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