ComplaintsforMilford & Derby Oral & Maxillofacial Surgery
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Complaint Details
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Initial Complaint
07/24/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In March. 2024,I went for a tooth extraction consultation. The Dr was to handle the procedure in a hospital setting. For weeks after consult, I was told the delay in scheduling was due to hospital schedule. Then was told the Dr never provided the notes. After repeated calls was then told they were again waiting for the hospital to schedule. When I told them I was aware they never scheduled nor requested coverage from the insurance, I was told to go to ****. All at additional cost to Mr for another consult. I want a refund and to inform of bad practice and in professional behavior.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.