ComplaintsforThe Used Car Company, LLC
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Complaint Details
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Initial Complaint
09/13/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
This started about a month ago, I paid $5000 for *********** ******* ****. Ever since I got it, I have been in and out of there shop and they could not figure out what was wrong with it, but I kept going back. I eventually had a vacation and when I left, they were still problems with my car and when I got back, I was gonna deal with them again and With the dealership we ended up creating a plan where they would switch my car and give me one that works, but I was driving while I was working and it completely gave out and basically totaled now. So, this car has been a danger from the beginning and they knew about it and still kept sending me home with it and now won’t take it back or give me my money backCustomer response
09/16/2024
Hello, this issue is being resolved and I would like this complaint disregarded as the business is actively working to resolve it,
thank you,
******* ***
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.