ComplaintsforSalem Auto LLC
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Complaint Details
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Initial Complaint
07/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We spent 14000 dollars for a 2014 ***** *****. A week later it was clicking when turning the wheel. The rack and pinion Tony installed was loose and the seal keeps leaking. The break pads and rotors also need to be replaced due to the rotors being warped according to ***** ***** **** ******* in ******** **. I texted Tony back and forth and he was rude and totally unprofessional . When you spend 14000 dollars and there are issues even before the inspection you would hope the business would offer to correct the problem rather than be sarcastic and rude which the texts prove.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.