ComplaintsforSolar Light Depot
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Complaint Details
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Initial Complaint
09/24/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Sent a sub par product ("Heavy Duty Base") flimsy plastic garbage, and never sent my patio umbrella.Initial Complaint
05/03/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 24 April 2023 I ordered and paid for outdoor solar lights. The small hummingbird lights were delivered but I did not receive the wall lights (order #****). I mistakenly thought that I had not ordered the wall lights. I ordered a 2nd set of wall lights on 21 March 2024 (order #****). I received a confirmation and a tracking number on 24 March 2024. My credit card has NOT been charged for this order. I have yet to receive the lights I ordered in 2023 nor have I received the duplicate lights I ordered in March 2024. The tracking number for the March 2024 indicates that the lights are in Asia and have not been touched since 2 April 2024. Tracking number site ultimate post: "Apr. 02, 2024 04:05:09 Depart from facility to service provider., *******,********". Solar Light Depot have had my money for over a year, two orders, and calls to their phone # do not complete.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.