ComplaintsforExecutive Concrete Solutions LLC
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Complaint Details
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Initial Complaint
08/10/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
We hired this company to epoxy paint our garage floor. The owner Adel H*** performed the application over a period of a couple of days. He said his work had a warranty and guaranteed 100% customer satisfaction. When the job was completed we noticed a few areas that were defective ( sent pictures ) and asked him to return to fix the problems. ( peeling and cracking )Over this year the problems got worse .He said he would be back but never returned. We tried many times to contact him with no response through texting, phone calls and social media. Finally, this past month we were able to talk to him, explained the problem and he said someone would be contacting us within the hour. No one ever did and it’s going on a month with no calls or response from him. Another phone number is ###-###-####
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.