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              Business ProfileAccess Restoration & Cleaning

              Carpet and Rug Cleaners
              BBB accredited business

              Contact Information

              1191 N Colony Rd

              Wallingford, CT 06492-1739

              Email this Business
              (203) 580-9959

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              Customer Reviews

              1/5

              Average of 1 Customer Reviews

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              Customer Complaints

              This business has 0 complaints

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              BBB Rating & Accreditation

              BBB accredited businessA+

              Accredited Since: 11/11/2024

              Years in Business: 6

              Customer Reviews are not used in the calculation of BBB Rating

              Overview of BBB Rating

              Related Categories

              Overview

              Access Restoration & Cleaning offers carpet, rug and upholstery cleaning as well as treatment for water damage, mold and fire damage mitigation.

              Business Details

              Location of This Business
              1191 N Colony Rd, Wallingford, CT 06492-1739
              Email this Business
              BBB File Opened:
              6/11/2018
              Years in Business:
              6
              Business Started:
              1/5/2018
              Business Incorporated:
              1/16/2018
              Accredited Since:
              11/11/2024
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • JOAB4A LLC
              Business Management
              • Mr. Jose Abraham, Owner
              Contact Information

              Principal

              • Mr. Jose Abraham, Owner

              Customer Contact

              • Mr. Jose Abraham, Owner
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Dirty carpet? What to know before you hire a carpet cleaning service

              Customer Complaints

              0 Customer Complaints

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              Customer Reviews

              1 Customer Reviews

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              Most Recent Customer Review

              Penelope N

              05/02/2022

              Everything they touched was done incorrectly. They agreed to correct all issues verbally, but will not respond with writing. This has been going on since October last year. I have been yelled at by Josh, with witnesses, and blamed for their employees' poor workmanship and attendance by Phil, and even harassed through text whenever he wanted to blame me again, for his own lack of leadership. They do not follow their contracts or ask for permission with changes. They destroyed our home and we were left to clean up after. Our leak is back because they failed to find the true source of the leak, and now we have to go through this all over again. Gaslighting should not be a part of the customer service experience. We are having to pay out of pocket to correct their mistakes and destruction of the home. They are incredibly unprofessional and do not understand how to conduct business and have incredibly poor customer service and communication skills. I have written an in depth ****** review with pictures of our experience with Access.

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              BBB Serving Connecticut

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