ComplaintsforH P Contractors, LLC
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Complaint Details
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Initial Complaint
01/04/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I contracted with the above provider for a lot of work. One item was to install a chimney cap as part of a roofing job. They did not have the cap on the day they completed the job and it still had to be ordered. Several weeks later, the contractor had the cap and I told him to give it to my son and he would install it. The cap did not fit and we were unable to install. Subsequently, I discovered that the install of the cap would require substantial work to be installed according to code. The estimate I received was $450 from a professional chimney company. I told the contractor, that I would accept $150 (parts) and labor that he would have charged to install. He told me 'sorry' and that the cap was a gift because my son had previously installed a cap for him. The cap is specifically called for in the contract (copy below).
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.