ComplaintsforRepublican American Inc.
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Complaint Details
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Initial Complaint
07/23/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
My paper carrier is not delivering my paper on time. Sunday, July 21, 2024, I checked for my newspaper several times after the 8:30 delivery deadline and finally called for my newspaper and customer service advised the paper was late. No further explanation as to why. The newspaper is supposed to be delivered by 8:30 AM and it didn't arrive until 10:08 AM. Today, Tuesday, July 23, 2024, I called and left a voice mail for the dispatch person, Daniel P**** and he has not returned my call. ( as of 12:55 pm) The last date the newspaper was not delivered on time was June 12, 2024. This organization has had a persistant problem with delivery on the ******** route. In the past, they have reviewed my constant complaints about service, advised that there wasn't anything they could do about it since it is a contract carrier. But now, there is an advertisement (p 3B of the Monday, July 22, 2024 paper directing interested parties for route deliveries to contact P**** and his telephone number at the paper (daniel ###-###-####, ext. ****. ) He has not returned my calls. I'm fully paid for the newspaper. There isn't an outstanding balance. When this issue occurred repeatedly in 2023, they advised I would get my paper delivered during the weekdays by 6:30 AM and weekends by 8:30 AM.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.