3 Customer Reviews
Review from Michael C
1 star06/28/2024
Wanted an estimate for central air. Was told 2 to 3 days. Been 2 weeks. Ive called and emailed multiple times with no response. When I call they tell me they told him and he was busy. Very unprofessional. Will find another companyReview from Colleen J
1 star03/06/2023
We hired Corbett HVAC to have a External exhaust fan for our spice business. They required a prepaid fee for a guy to come out and give an job inquiry. Was told that the hourly fee was $125 an hour for labor and any parts used. ok... Was told that he would be there at 8 am. Ok... Here is the list of what happened... A) Guy(s) didn't show up till 10:30 after I called twice, one at 9, and another at 10:15 to find out where the repair truck was. B) I supplied the fan and a brand new smoke pipe and a part of one for installation with the understanding that it was to be a 45 degree angle for proper venting. After 2 "supply runs", they cut a 1' piece off of the new piece after they purchased 2 new smoke pipes! they also charged for a whole pound of screws when that should have been on their truck from other projects. I am now stuck with parts that I cannot return or use. C) they were on the work site from 10:30am to 3:30pm, with two supply runs included so that means 5 hours of labor. When I get the phone call, I was told that they were charging me for 7 hours of labor!!! After a discussion with managerial, they were willing to only remove 1 hour of labor and not reimburse me for the wasted parts! I received no itemized list of what the parts used cost, only a list and a total charge. After two additional phone calls, I finally received an invoice and there is no way I can leave a review on their website!! WILL NOT USE AGAIN!!! Do not recommend!!!Review from David R
2 stars03/25/2022
My furnace had broken and I needed service. They had to come there times and didn't wait to see if I had heat came on fully. Each time I was without heat overnight, then they eventually did fix it. I am elderly and I was cold. After all the repairs, they would not give me an itemized bill so I did not know what they fixed. And if my furnace breaks down again I won't know if it is a failure from the part they installed or something else. I have called at least three times to get a new bill and they don't return my phone calls. It's disappointing. Their bill was close to a thousand dollars, but I don't even know what they actually fixed.
Corbett HVAC Services LLC Response
04/04/2022
I appreciate you making us aware of your experience. We strive to provide excellent customer service in a timely manner, and I apologize for the frustration you've been experiencing lately. We'd like the opportunity to resolve your concerns. Please contact our office to further assist with revising any invoices and any other matters.
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