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Complaint Details
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Initial Complaint
02/07/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
After waiting for months for my shed to be built, I never got a TRUE invoice of my final payment. Building had been downsized, a room was deleted int the shed, told cheaper ceiling and wall were being put in, power garage door was never put in, HVAC unit is 5X than market value from that contract that I signed. IF I owe them anything, I will pay, but I know I have the right for a TRUE invoice of what was done. Phone calls made from the company to my husband that the balance was not needed because of all the problems. Another call was followed a week later that $104 needs to be paid , then this would be the final payment to my husband again. Then the Owner called a week later to my phone to ask for final payment of the original contract I signed. I asked him to come look at the cracked walls. He sent someone a week later, but nothing came of it except 2 more emails for final payment.All this delaying cost me $700 out of my budget for a storage unit. Can you please help me settle this? **** is not answering emails or texts for True invoice. Letter of timeline upon requestBusiness response
03/19/2024
The consumer called and stated her complaint is resolved.Customer response
03/19/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to my complaint and find that this resolution is satisfactory to me.
Regards,
Complaint ID: 21258357
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Contact Information
1664 Morgans Choice Rd
Camden Wyoming, DE 19934-3531
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.