Business ProfileforDelaware Digital Video Factory

I went to drop off a vhs tape to have converted to DVD as a Christmas gift. My Father passed away 2 months ago and as a Christmas gift I thought I'd take an old family video and have converted to DVD so my siblings could enjoy hearing our Dad narrate this old family video...as we do not have vhs players. I called ahead and was given prices to do this which sounded good. Once I got there, the guy who met me up front told me the vhs was terrible and in worse condition than most older than it. He asked why someone took apart the vhs and than told me it would cost $80 to fix. That doesn't even include converting it...just fixing it. He explained all the parts and time that'd go into fixing it. I asked, what if it doesn't take much time at all...it's still $80. He said, "yes and I wouldn't have time to get to it till after Christmas, probably." When I originally called he told me if I dropped it off that week it'd definitely be done by Christmas...now because it needs to be fixed He won't have time. He kept walking away from me while talking to me about it. I explained again, my Dad passed and I really would like to gift this to my siblings. He didn't seem to care and told me again how it may not be salvageable. He added that other places may charge $200 to fix it. I called OK Video on Philadelphia Pike...they Said no problem at all. Fixed it for $10, gave me a discount coupon and had the conversion and copies ready for me within 5 days. Take your projects to OK Video. The time, customer service and quality is way worth it!