ComplaintsforProcrows Creative LLC
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Complaint Details
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Initial Complaint
02/13/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
To whom it may concern, The services of Procrows Creative LLC were contracted for website development. Both parties entered into a contractual agreement whereby payment terms were setup as a 50% down payment to start the project and 50% due upon project completion. A down payment was made to Procrows Creative LLC. to commence the project. The estimated project completion date arrived however the website was not completed. The company owner, demanded the full final payment to continue work on the project, stating that late fees would apply should we not meet the demand. Attempts were made to seek resolution but were to no avail. When the suggestion of approaching the Better Business Bureau for an impartial resolution to the matter was suggested, Procrows Creative LLC stated that the contract was terminated, no further contact would be made, and that they would be keeping the $2,000 USD down payment as well. We are left with no recourse other than appeal to the Better Business Bureau for a fair resolution to the matter. A screenshot of Procrows Creative LLC corporate information has been uploaded along with the complaint submission.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.